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Recalls, Customer Satisfaction Notifications,
Warranty Bulletins & Warranty Actions

Latest Recall issued: January, 2014

1999 2000 2001 2002 2003 2004
Warranty Bulletins Warranty Actions





1999 model year


REAR SEAT BELTS

Recall Date: 11/09/1998


NHTSA Campaign ID number: 98V276000
Potential number of units affected: 13,000
Model year(s): 1999
Manufactured: 07/1998 - 09/1998
Owner notification start date: N/A

Defect: The rear outboard seat belt retractor spring can disengage from the rewind mechanism, disabling the retractor function, and preventing the belt from fitting snugly around the occupant.

Consequence: In the event of a crash, the occupant may not be properly restrained, increasing the risk of personal injury.

Solution: Dealers will replace these retractors.




SEAT BELT TOP MOUNTING BOLTS

Recall Date: 02/10/2000


NHTSA Campaign ID number: 00V034000
Potential number of units affected: 204,000
Manufactured: 04/1999 - 08/1999
Model year(s): 1999-2000
Owner notification start date: N/A

Defect: The seat belt shoulder height Adjustable Turning Loop (ATL) top mounting bolt was inadequately manufactured.

Consequence: The affected mounting bolts may not withstand sufficient force to function properly in certain impact situations, increasing the risk of injury to a belted occupant.

Solution: Dealers will replace the shoulder belt height adjuster mounting bolts.




Emissions Recall No. 882 - REPROGRAM PCM: OBD READINESS CODES

Recall Date: December 2000


Potential number of units affected: 508,998
Manufactured: Up through April 3, 2000.
Model year(s): 1999-2000
Owner notification start date: 2/18/2000

Defect: Reprogram PCM – OBD Readiness Codes. The On-Board Diagnostic (OBD) system on about 500,000 of the above vehicles may not reset readiness codes, as required by Federal and California regulations, when a generic scan tool is used.

Solution: The Powertrain Control Module (PCM) must be reprogrammed (flashed).




SEAT BELT RETRACTORS

Recall Date: 04/24/2001


NHTSA Campaign ID number: 01V119000
Potential number of units affected: 161,682
Model year(s): 1999
Manufactured: 12/1998 - 01/1999
Owner notification start date: August 20, 2001

Defect: Failure to comply with requirements of FMVSS No. 209, "Seat belt assemblies." The front seat belt retractor may not comply with the requirements of the standard.

Consequence: If the retractor does not work properly, it will not adequately protect occupants in the event of a crash.

Solution: Dealers will replace the seat belt retractor.




Recall No. B06 - MANIFOLD DEBRI ACCUMULATION

Recall Date: 04/15/2002


NHTSA Campaign ID number: 02V104000
Potential number of units affected: 1,040,000
Model year(s): 1999-2002
Manufactured: 06/1998 - 03/2002
Owner notification start date: May, 2002

Defect: Sport utility vehicles equipped with a 4.0L engine only, built through March 5, 2002. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Consequence: This could result in a vehicle fire.

Solution: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.




2000 model year


STEERING GEAR

Recall Date: 11/08/1999


NHTSA Campaign ID number: 99V312000
Potential number of units affected: 1,259
Model year(s): 2000
Manufactured: 08/1999 - 08/1999
Owner notification start date: N/A

Defect: Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.

Consequence: This could result in sticking, binding, or seizing of the steering gear.

Solution: Dealers will replace the steering gear on involved vehicles.




FRONT PASSENGER AIR BAG

Recall Date: 12/07/1999


NHTSA Campaign ID number: 99V343000
Potential number of units affected: 350
Model year(s): 2000
Manufactured: 10/1999 - 11/1999
Owner notification start date: N/A

Defect: The passenger air bag inflator assembly contains an incorrect inflator charge amount.

Consequence: This condition could increase the risk of a passenger occupant injury under certain accident conditions

Solution: Dealers will replace the air bag module with a correct module.




FUEL TANK VENT TUBE WELDS

Recall Date: 07/20/2000


NHTSA Campaign ID number: 00V195000
Potential number of units affected: 1,500
Manufactured: 06/2000 - 06/2000
Model year(s): 2000
Owner notification start date: N/A

Defect: Some of these vehicles may have been built with fuel tanks with suspect vent tube welds.

Consequence: Separation of the vent tube weld could result in a fuel leak. Fuel leakage in the presence of an ignition source could result in a fire.

Solution: Dealers will replace any fuel tanks built in the suspect time period. The vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.




Emissions Recall No. 8591/8592 - REPROGRAM PCM: CATALYST MONITOR

Recall Date: March 2000


Potential number of units affected: 300,000 (including other DCX vehicles)
Model year(s): 1999-2000
Owner notification start date: 3/15/2000

Defect: Due to a software error, the On-Board Diagnostic (OBD) catalyst monitor will not run.

Solution: Remedy: Daimler/Chrysler will conduct a recall of the affected vehicles to install (reflash) a calibration in the Powertrain Control Module (PCM) to enable the catalyst monitor.




Emissions Recall No. 882 - REPROGRAM PCM: OBD READINESS CODES

Recall Date: December 2000


Potential number of units affected: 508,998
Manufactured: Up through April 3, 2000.
Model year(s): 1999-2000
Owner notification start date: 2/18/2000

Defect: Reprogram PCM – OBD Readiness Codes. The On-Board Diagnostic (OBD) system on about 500,000 of the above vehicles may not reset readiness codes, as required by Federal and California regulations, when a generic scan tool is used.

Solution: The Powertrain Control Module (PCM) must be reprogrammed (flashed).




Recall No. B06 - MANIFOLD DEBRI ACCUMULATION

Recall Date: 04/15/2002


NHTSA Campaign ID number: 02V104000
Potential number of units affected: 1,040,000
Model year(s): 1999-2002
Manufactured: 06/1998 - 03/2002
Owner notification start date: May, 2002

Defect: Sport utility vehicles equipped with a 4.0L engine only, built through March 5, 2002. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Consequence: This could result in a vehicle fire.

Solution: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.




Recall No. F25 - ELECTRIC RADIATOR FAN

Issue Date: 08/2006


NHTSA Campaign ID number:
Potential number of units affected: 131,441
Model year(s): 2000 and 2002
Manufactured: All 2000 model year vehicles built from January 31, 2000 through June 12, 2000 and all 2002 model year vehicles with a 4.0L engine built from February 4, 2002 through June 17, 2002.
Owner notification start date: August 2006

Defect: The plastic fan blades of the electric radiator fan on about 182,800 of the above vehicles may fracture and separate. This can damage the radiator and/or cause the engine to overheat. If a fan blade separates while the hood is open, those nearby could become injured.

Solution: The electric radiator fan must be replaced.

A PDF file of the entire bulletin with recall letter can be viewed or downloaded Here




2001 model year


CHILD SEAT RESTRAINT TETHER INSTRUCTIONS

Recall Date: 11/15/2000


NHTSA Campaign ID number: 00V366000
Potential number of units affected: 1,211,756
Model year(s): 1999-2001
Manufactured: 06/1999 - 10/2000
Owner notification start date: N/A

Defect: Failure to comply with the requirements of FMVSS no. 225, "Child restraint anchorage systems." Some of the owner's manuals for these vehicles are missing instructions that provide a step-by-step procedure, including diagrams, for properly attaching a child restraint system's tether strap to the tether anchorage.

Consequence: In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.

Solution: Owners will be provided with an addendum to the owner's manuals.




STEERING GEAR ASSEMBLY

Recall Date: 01/11/2001


NHTSA Campaign ID number: 01V007000
Potential number of units affected: 636
Model year(s): 2001
Manufactured: 11/2000 - 12/2000
Owner notification start date: December 27, 2000

Defect: An internal nut in the steering gear assembly could loosen and cause the steering gear to lock up.

Consequence: This could reduce steering control, increasing the risk of a crash.

Solution: Dealers will replace the steering gear assembly.




Recall No. B06 - MANIFOLD DEBRI ACCUMULATION

Recall Date: 04/15/2002


NHTSA Campaign ID number: 02V104000
Potential number of units affected: 1,040,000
Model year(s): 1999-2002
Manufactured: 06/1998 - 03/2002
Owner notification start date: May, 2002

Defect: Sport utility vehicles equipped with a 4.0L engine only, built through March 5, 2002. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Consequence: This could result in a vehicle fire.

Solution: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.




Recall No. J14 - HEATED SEAT ELEMENTS

Issue Date: 11/2009


NHTSA Campaign ID number:
Potential number of units affected: 101,000
Model year(s): 2001-2004
Manufactured: This notification applies only to the above vehicles equipped with heated front seats (sales code JRH, JTF or JTG) and had Recall F17 performed or had the front seat heater elements serviced with the F17 recall repair kit or the single seat repair kit.
Owner notification start date: November 2009

Defect: The front seat electric heating elements on about 101,000 of the above vehicles may overheat and cause an interior fire under certain operating conditions.

Solution: Both front seat heating elements must be replaced.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




2002 model year


Recall No. 994 - REPROGRAM MECHANICAL INSTRUMENT CLUSTER (MIC)

Recall Date: 09/21/2001


NHTSA Campaign ID number: 01V288000
Potential number of units affected: 52,000
Model year(s): 2002
Manufactured: 07/2001 - 08/17/2001
Owner notification start date: October 8, 2001.

Defect: Software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become inoperative.

Consequence: Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.

Solution: Dealers will re-flash the cluster software to correct the condition.




Recall No. A06 - FUEL FILLER INLET CHECK VALVE

Recall Date: 11/15/2001


NHTSA Campaign ID number: 01V348000(?)
Potential number of units affected: 12,243
Model year(s): 2002
Manufactured: 09/14/2001 - 10/12/2001
Owner notification start date: December 3, 2001.

IMPORTANT: Safety Recall #A02 also involves the fuel filler inlet check valve repair and an additional repair for vehicles built through September 14, 2001. Dealers must verify which recall the vehicle is involved in prior to completing the service procedure.

Defect: The fuel filler inlet check valve inside of the fuel tank on the above vehicles may stick in the open position. An open check valve can cause fuel to spill out of the filler tube when the vehicle is being refueled.

Consequence: Fuel leakage in the presence of an ignition source could result in a fire.

Solution: All involved vehicles must be inspected to determine if the fuel filler inlet check valve inside of the fuel tank will stick. If a check valve sticks in the open position, the fuel tank must be replaced.




Recall No. A02 - VAPOR CANISTER VENT HOSE AND FUEL FILLER INLET CHECK VALVE

Recall Date: 12/20/2001


NHTSA Campaign ID number: 01V374000
Potential number of units affected: 37,883
Model year(s): 2002
Manufactured: 07/2001 - 9/14/2001
Owner notification start date: December 24, 2001.

IMPORTANT: Safety Recall #A06 also involves the fuel filler inlet check valve repair for vehicles built after September 14, 2001. Dealers must verify which recall the vehicle is involved in prior to completing the service procedure.

Defect: The On-board Refueling Vapor Recovery (ORVR) system vent hose on about 37,800 of the above vehicles may have been misrouted and could allow water to enter the vapor canister. In addition, the fuel filler inlet check valve inside of the fuel tank, may stick in the open position. Either of these conditions can cause fuel to spill out of the filler tube when the vehicle is being refueled.

Consequence: Fuel in the presence of an ignition source can result in a fire. Also, the misrouted ORVR vent hose may make it difficult to refuel the vehicle.

Solution: All involved vehicles must have the ORVR system vent hose routing inspected. All involved vehicles must also be inspected to determine if the fuel filler inlet check valve inside of the fuel tank will stick. If a check valve sticks in the open position, the fuel tank must be replaced.




Recall No. A10 - FUEL TANK BLOCKER BRACKET

Recall Date: 02/04/2002


NHTSA Campaign ID number: 02V032000
Potential number of units affected: 71,677
Model year(s): 2002
Manufactured: 07/2001 - 12/2001
Owner notification start date: February 8, 2002

Defect: NOTE: This recall applies only to the above vehicles that are equipped with a fuel tank brush guard (WITHOUT Sales Code XEE) built through December 13, 2001). Failure to comply with the requirements of FMVSS no. 301, "Fuel system integrity." Under certain conditions, the fuel tank may deform and damage or detach the Onboard Refueling Vapor Recovery (ORVR) control valve. This could allow fuel leakage to occur if the vehicle rolls over.

Consequence: The above vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 301 - Fuel System Integrity. Under certain accident conditions, the fuel tank may deform and damage an internal control valve. This could allow fuel leakage to occur if the vehicle rolls over. Fuel leakage in the presence of an ignition source can result in a fire.

Solution: Dealers will install either a skid plate or a reinforcement bracket.




Recall No. B13 - PASSENGER AIR BAG WIRING HARNESS

Recall Date: 03/27/2002


NHTSA Campaign ID number: 02V099000
Potential number of units affected: 27
Model year(s): 2002
Manufactured: 03/07/2002 - 03/11/2002
Owner notification start date: April, 2002

Defect: The passenger airbag wiring harness on 27 of the above vehicles was manufactured with the incorrect squib circuit orientation.

Consequence: This could cause improper air bag deployment in certain accident conditions.

Solution: Dealers will add a wiring jumper to the existing circuitry to correct this condition.




Recall No. B06 - MANIFOLD DEBRI ACCUMULATION

Recall Date: 04/15/2002


NHTSA Campaign ID number: 02V104000
Potential number of units affected: 1,040,000
Model year(s): 1999-2002
Manufactured: 06/1998 - 03/2002
Owner notification start date: May, 2002

Defect: Sport utility vehicles equipped with a 4.0L engine only, built through March 5, 2002. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Consequence: This could result in a vehicle fire.

Solution: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.




Recall No. F25 - ELECTRIC RADIATOR FAN

Issue Date: 08/2006


NHTSA Campaign ID number:
Potential number of units affected: 131,441
Model year(s): 2000 and 2002
Manufactured: All 2000 model year vehicles built from January 31, 2000 through June 12, 2000 and all 2002 model year vehicles with a 4.0L engine built from February 4, 2002 through June 17, 2002.
Owner notification start date: August 2006

Defect: The plastic fan blades of the electric radiator fan on about 182,800 of the above vehicles may fracture and separate. This can damage the radiator and/or cause the engine to overheat. If a fan blade separates while the hood is open, those nearby could become injured.

Solution: The electric radiator fan must be replaced.

A PDF file of the entire bulletin with recall letter can be viewed or downloaded Here




Recall No. J14 - HEATED SEAT ELEMENTS

Issue Date: 11/2009


NHTSA Campaign ID number:
Potential number of units affected: 101,000
Model year(s): 2001-2004
Manufactured: This notification applies only to the above vehicles equipped with heated front seats (sales code JRH, JTF or JTG) and had Recall F17 performed or had the front seat heater elements serviced with the F17 recall repair kit or the single seat repair kit.
Owner notification start date: November 2009

Defect: The front seat electric heating elements on about 101,000 of the above vehicles may overheat and cause an interior fire under certain operating conditions.

Solution: Both front seat heating elements must be replaced.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




Recall No. M35 - OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT

Issue Date: 01/2014


NHTSA Campaign ID number:
Potential number of units affected: 774,000
Model year(s): 2002-2004
Manufactured: This recall applies only to vehicles built through May 23, 2003
Owner notification start date: February 2014

Defect: The airbag system Occupant Restraint Control (ORC) module on about 774,000 of the above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract the driver and cause a crash without warning.

Solution: All involved vehicles must have a jumper harness with an in-line diode filter circuit installed.

NOTE: If the airbag warning light is illuminated and there was no inadvertent airbag deployment, any faulty airbag components, and the cost to make repairs, are the responsibility of the owner.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




2003 model year


CUSTOMER SATISFACTION NOTIFICATION NO. C01

3/8" TORQUE CONVERTER DRAIN BACK VALVE

Issue Date: 01/2003


NHTSA Campaign ID number:
Potential number of units affected: 30,000
Model year(s): 2003
Manufactured: 10/15/2002 - 11/18/2002
Owner notification start date: January, 2003

Defect: 2003 models equipped with a 4.0L engine only.

Consequence: The torque converter drain back valve on affected vehicles may contain a check ball that swells. A swollen check ball will restrict fluid flow to the cooler and cause the transmission to overheat. This could cause transmission damage.

Solution: The torque converter drain back valve assembly must be replaced.




CUSTOMER SATISFACTION NOTIFICATION NO. C07

RECOMMENDATIONS FOR AVOIDING UNINTENDED VEHICLE MOVEMENT

Issue Date: 02/2003


NHTSA Campaign ID number: N/A
Potential number of units affected: All
Model year(s): 1999-2004
Manufactured: 1998 - 2003
Owner notification start date: February, 2002

Defect: Unintended movement of a vehicle could occur if the automatic transmission shift lever is not engaged in the 'Park' position.

Consequence: This could injure those in and/or near the vehicle. To help ensure continued safe vehicle operation, DaimlerChrysler is informing owners of some recommended steps to confirm the safe and proper engagement of the 'Park' position on the vehicle's automatic transmission.

Solution: All owners known to DaimlerChrysler will have an owner notification letter mailed to them. A PDF file copy of this letter can be viewed or downloaded Here.




Recall No. F17 - HEATED SEAT ELEMENTS

Issue Date: 07/2006


NHTSA Campaign ID number:
Potential number of units affected: 123,000
Model year(s): 2003-2004
Manufactured: Vehicles built after 09/10/2002
Owner notification start date: July 2006

Defect: The front seat electric heating elements on about 123,000 of the above vehicles may overheat and cause an interior fire under certain operating conditions.

Solution: Both front seat heating elements must be replaced.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




Recall No. J14 - HEATED SEAT ELEMENTS

Issue Date: 11/2009


NHTSA Campaign ID number:
Potential number of units affected: 101,000
Model year(s): 2001-2004
Manufactured: This notification applies only to the above vehicles equipped with heated front seats (sales code JRH, JTF or JTG) and had Recall F17 performed or had the front seat heater elements serviced with the F17 recall repair kit or the single seat repair kit.
Owner notification start date: November 2009

Defect: The front seat electric heating elements on about 101,000 of the above vehicles may overheat and cause an interior fire under certain operating conditions.

Solution: Both front seat heating elements must be replaced.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




Recall No. M35 - OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT

Issue Date: 01/2014


NHTSA Campaign ID number:
Potential number of units affected: 774,000
Model year(s): 2002-2004
Manufactured: This recall applies only to vehicles built through May 23, 2003
Owner notification start date: February 2014

Defect: The airbag system Occupant Restraint Control (ORC) module on about 774,000 of the above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract the driver and cause a crash without warning.

Solution: All involved vehicles must have a jumper harness with an in-line diode filter circuit installed.

NOTE: If the airbag warning light is illuminated and there was no inadvertent airbag deployment, any faulty airbag components, and the cost to make repairs, are the responsibility of the owner.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




2004 model year


Recall No. C12 - STEERING GEAR BOX

Issue Date: 03/2003


NHTSA Campaign ID number: 03V079000
Potential number of units affected: 286
Model year(s): 2004
Manufactured: 01/27/2003 - 01/29/2003
Owner notification start date: March 12, 2003

Defect: The power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.

Consequence: A dislodged clip may cause increased steering effort, increasing the risk of a crash.

Solution: Dealers will replace the steering gear assemblies.




Recall No. D05 - TIRE, RIM AND INFLATION PRESSURE INFORMATION

Issue Date: 03/2004


NHTSA Campaign ID number: 03V079000
Potential number of units affected: 90 (This recall only applies to a small number of the above vehicles that were built from January 6, 2004 through January 8, 2004).
Model year(s): 2004
Manufactured: 01/06/2004 - 01/08/2004

Defect: A computer programming error caused important tire, rim and inflation pressure information to be inadvertently omitted from the certification label on about 90 of the above vehicles.

Consequence: This information, when used with the weight ratings on the label, establishes vehicle loading limits. Improperly loading your vehicle can cause tire failure and result in a crash without warning.

Solution: Installation of information correction label overlay. Vehicle certification information correction label overlays will be mailed to owners known to DaimlerChrysler for the owners to install (or for installation by their dealer if preferred).




Recall No. D13 - CRANKSHAFT POSITION SENSOR (4.0L engines only)

Issue Date: 03/2004


NHTSA Campaign ID number: 04V112000
Potential number of units affected: 15,500
Model year(s): 2004
Manufactured: Vehicles equipped with a 4.0L engine built from December 16, 2003 through February 6, 2004.

Defect: The crankshaft position sensor wiring insulation may crack and expose the wire.

Consequence: In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.

Solution: Dealers will replace the crankshaft position sensor. All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. The work will take about an hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed. If owners have questions or concerns which their dealer is unable to resolve, they can contact DaimlerChrysler at 1-800-853-1403. A PDF file copy of this letter can be viewed or downloaded Here.




Emission Recall No. D14 - REPROGRAM PCM - ON-BOARD DIAGNOSTIC SYSTEM

Issue Date: 04/2004


NHTSA Campaign ID number:
Potential number of units affected: 2,300
Model year(s): 2004
Manufactured: This recall applies only to the above vehicles built with a 4.0L engine from December 8, 2003 through December 16, 2003. Important: Those vehicles that have already had TSB 18-008-04 performed, as determined by our warranty records, have been excluded from this recall.

Defect: The Powertrain Control Module (PCM) on about 2,300 of the above vehicles may have been programmed with software that can cause the On-Board Diagnostic system to malfunction.

Consequence: Vehicle may not meet applicable Federal and California emission regulations.

Solution: The Powertrain Control Module must be reprogrammed with the correct software calibration.




Recall No. F17 - HEATED SEAT ELEMENTS

Issue Date: 07/2006


NHTSA Campaign ID number:
Potential number of units affected: 123,000
Model year(s): 2003-2004
Manufactured: Vehicles built after 09/10/2002
Owner notification start date: July 2006

Defect: The front seat electric heating elements on about 123,000 of the above vehicles may overheat and cause an interior fire under certain operating conditions.

Solution: Both front seat heating elements must be replaced.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




Recall No. J14 - HEATED SEAT ELEMENTS

Issue Date: 11/2009


NHTSA Campaign ID number:
Potential number of units affected: 101,000
Model year(s): 2001-2004
Manufactured: This notification applies only to the above vehicles equipped with heated front seats (sales code JRH, JTF or JTG) and had Recall F17 performed or had the front seat heater elements serviced with the F17 recall repair kit or the single seat repair kit.
Owner notification start date: November 2009

Defect: The front seat electric heating elements on about 101,000 of the above vehicles may overheat and cause an interior fire under certain operating conditions.

Solution: Both front seat heating elements must be replaced.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




Recall No. M35 - OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT

Issue Date: 01/2014


NHTSA Campaign ID number:
Potential number of units affected: 774,000
Model year(s): 2002-2004
Manufactured: This recall applies only to vehicles built through May 23, 2003
Owner notification start date: February 2014

Defect: The airbag system Occupant Restraint Control (ORC) module on about 774,000 of the above vehicles may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract the driver and cause a crash without warning.

Solution: All involved vehicles must have a jumper harness with an in-line diode filter circuit installed.

NOTE: If the airbag warning light is illuminated and there was no inadvertent airbag deployment, any faulty airbag components, and the cost to make repairs, are the responsibility of the owner.

A PDF file of the recall letter can be viewed or downloaded Here
A PDF file of the entire bulletin can be viewed or downloaded Here




Warranty Bulletins


Warranty Bulletin D-03-23

WARRANTY COVERAGE FOR LIGHT BULBS AND LAMPS

Issue Date: October, 2003


Purpose: To clarify the Basic Limited Warranty coverage on Chrysler, Dodge and Jeep vehicles for light bulbs and lamps.

Model year(s): 1999-2004

Action: Based upon a Dealer Council request in September, an explanation of bulb and lamp coverage is listed below.

Bulbs are not covered by the vehicle warranty. However, to increase customer satisfaction, we have made a system adjustment to allow dealership warranty claim payment up to 12 months or 12, 000 miles even though bulbs are listed, as “Maintenance Costs Not Covered” in the Warranty Information glove box booklet, Section 3.3.

Malfunction Indicator Lamps (MIL) are covered for 3 years or 36,000 miles on all cars and trucks with the exception of 2004 Crossfire, which is covered for 8 years or 80,000 miles and 2002-2004 Sprinter, which is covered for 5 years or 100,000 miles.

Lamps are covered for the Basic Limited Warranty for 36 months or 36,000 miles, whichever occurs first.

Additional Information: A bulb or light bulb is a device that produces light through electrical energy by heating a filament. A lamp or housing is a fixture, such as a tail lamp, side marker lamp, headlamp housing or a high intensity discharge lamp (HID) where the light emitting bulb and lamp/housing are an assembly.

To verify exact bulb/lamp coverage for a specific vehicle, run a DealerCONNECT VIP inquiry with the vehicle’s current mileage and enter the 8 digit Labor Operation for the bulb/lamp in question. Hit the “View” key and then select the “LOP COV” tab to see if the bulb/lamp is covered.

Should you have any additional questions concerning coverage, please use the Warranty Information Center (WIC) in DealerCONNECT. See WPA Bulletin D-03-21, dated September 2003 for details.




Warranty Action


Warranty Action D-00-16

INSTALLING AFTERMARKET ENGINE PERFORMANCE ENHANCING MODIFICATION PACKAGES OR COMPONENTS

Issue Date: October, 2000


Model year(s): 1999-2004

Discussion: This bulletin is intended to clarify DaimlerChrysler Motors Corporation's warranty coverage policy on vehicles equipped with after-market engine performance enhancing modification packages or components. Although this applies to all vehicles, Dodge Ram Pickup trucks equipped with the Cummins diesel engine are particularly susceptible to performance enhancing kits.

Section 3.7 of the Dodge Ram Pickup warranty Information booklet states "Your warranties don't cover the costs of repairing damage or conditions caused by . . . any changes made to your truck that don't comply with DaimlerChrysler Motors Corporation or DaimlerChrysler Corporation specifications." This section also states that warranties do not cover "tampering with the emission systems, or with a part that could affect the emission systems".

Unless certified, engine performance modification components violate both statements under the warranty terms. Therefore, prior to beginning repairs to any vehicle equipped, or suspected of being equipped with a performance enhancing modification, it is important to determine whether the needed repairs are a direct result of the kit. If so, they are the customer's responsibility. Keep in mind that the performance modifications may cause damage to non-engine components, such as transmissions, axles, electrical components, etc. Claims submitted for repairs not covered by the warranty are subject to chargeback.

Also remember that dealership installation of such modification components or packages at any time, as well as the sale of vehicles modified with such components before delivery, may violate state and/or Federal emission regulations that carry substantial fines.





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